Originally Posted by
NLAlston
FW, I had been here, very anxiously awaiting my CW (which was supposed to arrive tomorrow), but learned - just yesterday evening - that it couldn't be shipped because of the fact that it was discontinued. Not the machine itself, but the machine as it had initially shipped. Now, I haven't seen anything on this, anywhere else, which is to say that I don't know how many prospective buyers may know this, but the machines will no longer have the sandpaper belts. From this point on they will be outfitted with the upgraded rubber belts. Very good move (IMO), as the benefits of incorporating them has been sung, in very loud voices, by those who had forgone the sandpaper relatives of the rubber belts.
An LHR CSR (Mary) called me yesterday, and she was as sweet as candy. She had been in communication with Lowes,regarding my CW order, and didn't wait for them to get in touch with me. She did so, herself (leaving me impressed). She explained the situation about the discontinuance of selling the sandpaper belt driven units, and I explained that I understood. The only issue was that's had already ordered rubber belts. She checked on it, and learned that the order was already in the UPS hands. She's going to try to intercept its delivery, and send me one of the units with the upgraded belts already installed. In fact, she was going to try and handle things soon enough to have the CW shipped out today. But she did promise to call me back, this evening, to let me know of the developments.
The company seems to be as great as I believe the machine to be.