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cjones
02-03-2018, 02:47 PM
I was almost finshed with a carve when my machine went dead. Thought it have have been a power issue but I have it connected to a UPS to protect against power outages and surges. It was on the second pass of cutting the project out when it died. I tried a few other outlet and still not getting any power.

Is there anything I can check to see if it can be reset? I have only had the machine since July and it has less than 80 hours on it. If there is no reset that will help, I guess I will be taking a drive to LHR on Monday. I hope this is covered by warranty.
Thanks in advance for any assistance

Chris

fwharris
02-03-2018, 03:00 PM
You should still be under warranty with those hours. I would check the wiring connections from the power switch on through to the power supply and controller.

Digitalwoodshop
02-03-2018, 05:08 PM
Nice you live that close... Let us know what it was....

cjones
02-03-2018, 08:06 PM
I am pretty sure it is burned up because I smelled that smell of electronic burning. I work IT every day and have had plenty of experience with knowing what it smells like. I have had more than a few power supplies go up in flames on me.

I will see if I can open it up tomorrow to verify what it may actually be though.

Chris

fwharris
02-03-2018, 08:16 PM
I am pretty sure it is burned up because I smelled that smell of electronic burning. I work IT every day and have had plenty of experience with knowing what it smells like. I have had more than a few power supplies go up in flames on me.

I will see if I can open it up tomorrow to verify what it may actually be though.

Chris
If you got that smell then that is your first clue.
I

Mugsowner
02-04-2018, 05:41 AM
Ya, we get this at work now and then. When working with some of the components on the machines we build, someone goes and lets the smoke out of one of the components and we get the smell. Once the smoke has all leaked out the component fails to work again. You would think they would find a better way to keep the smoke intact.

Digitalwoodshop
02-04-2018, 09:40 AM
Ya, we get this at work now and then. When working with some of the components on the machines we build, someone goes and lets the smoke out of one of the components and we get the smell. Once the smoke has all leaked out the component fails to work again. You would think they would find a better way to keep the smoke intact.

I was thinking the same thing.... Someone let the smoke out.... LOL.... It would be great to see pictures of the failure so the guys with the newer machines know what to expect. Like the L2 problem in the power supply in the early years, once we knew what to look for it was a easy fix.

My money is on the new power supply has a weakness.... Power Supply repair was my specialty when at the Picture tube plant at Sony as they used hundreds to age the picture tube.

AL

cjones
02-04-2018, 09:44 AM
Quick question,

Since I am able to drive to LHR. Should I put the unit in the box to take it or can I just load it securely in my car and take it to the?

Chris

Digitalwoodshop
02-04-2018, 03:14 PM
Quick question,

Since I am able to drive to LHR. Should I put the unit in the box to take it or can I just load it securely in my car and take it to the?

Chris

I would take the box as they may keep it and ship it back to you... Just be very careful as the flex going into the motor can tweak and CRACK the Cut Motor... And jack the head all the way down.

cjones
02-04-2018, 03:23 PM
Thank Al, Have it all boxed up and ready to load in the morning. Before I boxed it up though, I took it apart to see if I could verify the problem. When I took the control panel side off, it slipped before I could remove the LCD cable and it ripped so I am going to have to but one of those. I was going to see if my old A model had the same power supply and found it does not. Did not try the cable.

I guess I will just give them a call in the morning before I head down there just to make sure they have time to work on it. We have a show this weekend and I was hoping to get some more items ready before had but I guess we will see.

Thanks everyone for your help.

Chris

Digitalwoodshop
02-04-2018, 07:15 PM
Good Luck !!!

cjones
02-05-2018, 10:16 AM
I was able to get in touch with LHR this morning and have scheduled a time for 10:00 tomorrow morning to take it to them. They said they should be able to work on it while I am there.

Will keep you updated.

Chris

cjones
02-13-2018, 10:58 AM
Here it is a week later and I still do not have my machine back yet. I guess they are pretty busy though. I have spoke to Angel a few times and he was not able to recreate the power issue but said he did find a few other things that needed repaired. One was something from the MFG on the newer machines I am guessing. He did not state exactly what the issue was but that he fixed it. Hopefully by the end of the week I will have it back but if not, I will have to wait until next week i guess. I am just wanting to get back to the shop and do some carving. I have created a couple new projects I want to test out and see if they are worth making or not.

Anyway, happy carving to eeryone else out there...

Chris