I went through the menu and the probe changes from closed to open with a slight touch. I double checked it with a meter prior to installing it and the meter says its breaking continuity when the needle is deflected. I checked for cracks or wire breaks again and it is in what I can tell perfect condition.
It is making me think it is the logic in the CC itself that is not working right. I have had a touchy rear roller sensor and maybe thats acting up again ? the thing works but I have to add extra preassure when loading a board some times. The boards are flat local hickory.
BTW I received a call back, from a nice lady who informed me a tech will call me soon.