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Thread: scanning probe/no code

  1. #1
    Join Date
    Nov 2013
    Location
    Amherst, NY.
    Posts
    251

    Default scanning probe/no code

    Finally picked up my scanning probe, yesterday, and found no activation code anywhere in the box. Called LRH also, yesterday, and was informed that the code should have been on the invoice. My probe was online ordered from Lowes, and I do remember receiving email confirmation, on my purchase, but had accidentally deleted that email with a bunch of other messages. But it doesn't seem likely that such information (activation code) would have been on anything generated by Lowes, as it wasn't Lowes who fulfilled the order.

    What to do now? Besides returning it for a refund?
    ~ Blessings ~
    Nathan

  2. #2
    Join Date
    Feb 2008
    Location
    Louisburg, KS
    Posts
    2,651

    Default

    The software that's associated with the probe isn't transferable from one owner to another. So, if you can prove that you purchased the probe new, I'm sure LHR will work with you in getting it activated.

    If you picked it up at Lowes just yesterday, you should be ok with a little leg work.
    Livin' Life
    Lovin' My Carvewright

  3. #3
    Join Date
    Mar 2012
    Location
    Poway, CA
    Posts
    350

    Default

    I'm sure LHR doesn't ship one of these to your Lowes everyday and could easily give you a replacement copy of your invoice. I would have expected them to straighten it out the first time you had them on the phone. I ordered a carving bit from Lowes and don't remember the package coming with an invoice from LHR.

  4. #4
    Join Date
    Aug 2008
    Location
    The Great Texas Gulf Coast
    Posts
    5,314

    Default

    Nathan:

    I saw your email about 20-30 minutes ago and activated Pattern Editor to your account. I also had sent you an email with how to UPDATE your licenses.
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  5. #5
    Join Date
    Feb 2008
    Location
    Louisburg, KS
    Posts
    2,651

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    Atta girl, Connie
    Livin' Life
    Lovin' My Carvewright

  6. #6
    Join Date
    Jan 2007
    Location
    NE PA USA
    Posts
    9,983

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    Like Batman has the Spotlight in the sky with the Bat... We need a Spotlight with a "C" for Connie....

    Well Done !!!!

    AL
    Favorite Saying.... "It's ALL About the Brass Roller"..... And "Use MASKING TAPE" for board skipping in the X or breaking bits.

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  7. #7
    Join Date
    Nov 2013
    Location
    Amherst, NY.
    Posts
    251

    Default

    Quote Originally Posted by lynnfrwd View Post
    Nathan:

    I saw your email about 20-30 minutes ago and activated Pattern Editor to your account. I also had sent you an email with how to UPDATE your licenses.
    Yes Connie, I just returned home and saw it. Thanks, ever so much, for getting this matter squared away for me. You are a gem.
    ~ Blessings ~
    Nathan

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