Similar to Lucky 13 photos. All the photo images, especially of individuals, have 'bubbles' or 'blisters'. I've tried many of the suggestions by 'Sarge' and others to no avail. I'm using Adobe Elements, grayscale, adjust contrast, etc. and have been saving most of the time as gif, some as png. Digital photos from a Konica 4mg camera are at hi res 1704x2304 and saved as jpg. Photos look crisp and detailed but Desginer images are distorted. Where and how do I need to clean photos prior to uploading to Designer. Suggestions and ideas are most welcome at this frustrating moment. Have had machine for about 3 weeks. The machine is working fine ... the operator needs assistance !!!