Greetings everyone and Merry Christmas - Can You Help

[chkorte]

Greetings everyone and Merry Christmas. I have been a member of the carvewright forum for several years and until the last year or so a regular participant and contributor on the forum but my MS has gotten worse and I can no longer use my carvewright machines. I do however occasionally go on my computer and play with designing new patterns with carvewright Project designer. But just recently I went to work on Project designer and when I attempted to open up some patterns I got an error message saying that the computer could not find the program needed to open the file. I tried several times with several different patterns but with no success. I then went to the control panel and deleted the carvewright programs from my computer. I then reinstalled the carvewright program on my computer and tried using it. Some of my patterns would open up and some of them would not and I would get an error message telling me that the file had been written by a newer version of the carvewright program which should not be true because it is a pattern that I made from scratch. Now when I started with carvewright the basic Project designer was version 1.187. I then purchased the 2.0 upgrade, advanced 2D, advanced 3D, centerline text, conforming vectors, keyhole function and pattern editor. Now the versions of Project designer and the various add-ons you can purchase are different from what they were when I bought all of my software. But when I checked on Project designer when it is open I click on the help menu and it shows all of my purchased add-ons is being installed. Does anyone have an idea of what I can do to get the carvewright program on my computer to recognize an open these files?

[Digitalwoodshop]

Sorry to hear about your MS. Glad you can still find joy working with Designer. I am a 1.187 hold out so I am not the best one to answer this... My first WAG... Wild AL Guess is that a Windows Update has caused a problem with your Designer License and that is the reason that some open and others do not.

I am betting that a quick call to LHR on Tuesday will result in solving your issue. I have seen some older posts in the theme of what you are asking and a call to LHR solved it.

Good Luck,

AL

[fwharris]

The gang at CarveWright will probably be the best choice to help you fix your issue. They will not be back until Wednesday but here is a link to the software install/registration the might have some tips.. http://support.carvewright.com/softw...g-registration

[Geomoo1]

Try opening Designer as admin. Then open your pattern.

[chkorte]

I think theproblem I’m having is because of the version of designer that I reinstalled.There are only two versions of designer available to reinstall, basic and pro.Now I reinstalled designer basic because I never purchased the Pro upgrade. Theversion of designer that I had installed on my computer previously was designer 2.0. I can’tfind anywhere on the carvewright website that I can reinstall designer 2.0.

[fwharris]

2.0 link http://www.carvewright.com/designer-archive/

[bjbethke]

I think theproblem I’m having is because of the version of designer that I reinstalled.There are only two versions of designer available to reinstall, basic and pro.Now I reinstalled designer basic because I never purchased the Pro upgrade. Theversion of designer that I had installed on my computer previously was designer 2.0. I can’tfind anywhere on the carvewright website that I can reinstall designer 2.0.

Hi; You can Download the Designer 2 program from the Carvewright WEB page. The address is on the bottom of this page. WWW.carvewright.com

I like the Basic program - I have over 5000 programs that I sell on CD's and DVD's - all these can be opened on any of the NEW PROGRAMS. I opened the Designer program 2 and I can use it for 30 days with out buying it.

Merry Christmas