I just received a new machine and the box was pretty much garbage. Not sure where or when damage happened, I am try to deal with the seller of the machine to see what the deal was there. My issue is the box gets handled by a lot of folks during shipping, some care, some not so much. Just wondering if there would be a way to have a thin sheet of plywood top and bottom of shipping box to give it better support. The Styrofoam gives nice bounce around protection, but not much strength. Mine machine has a few bents in the lower base cover not a big deal, but once they broke the Styrofoam, the protection is weaken greatly. I had to adjust the corner posts to get the head to raise. I'm think this got handled by a few that care not so much. A couple pieces of plywood could save a lot of issues from the handling end of the shipping process. Just an idea.