Ok I really hope someone can help me. First of all, my computer crashed last week, so I bought a new one. Got it all set up with the basic design program and then designed my plaque for my new grandbaby and went to carve it and it did what the the second picture shows. The first picture is about the 4th plaque Ive carved. I have changed computers, went from the new one to a desktop, then I've also, reformatted the card, even bought a new card, new bit, cleaned the machine unless Im missing something. Please tell me what could possibly be doing this? Im at my wits end. Ive went thru $$$ in wood. The first photo is one I just carved. I just thru a 1x10 in there and dont even know the length, and told it to fit the board. I knew it would have chipping and it did finish it at least bu if you look it it about where the 0 is in the 2015 there is a difference in the depth which will no matter how much I sand it. Any thoughts, help ot ideas would be greatly appreciated....Ive had nothing but problems all week... TIA