This seems like it should be idiot proof but apparently not. I have attempted to use the pierce feature to cutout around a plaque but in the designer software the plaque is not fully cut out. Board thickness @ 0.75" and the outer most region selected and the pierced box checked. Flip the board over to the rear side and it cuts out fully down one side and partially down the rounded corner then fades away completely. The other end shows a imprint of a line as if the cutout is almost thru the board but not enough to completely cut out until it reaches the rounded corner which does show to cut fully through the board. The remaining side has no indication of cutting at all. When the file was ran on the machine, the results are basically as shown on the software screen.
When pierced is unchecked the depth shows as 0.758", but it is blanked out when pierced is checked. Attached is a screen snapshot to better explain what I am talking about. The bottom object is selected showing that it is fact a pierced carving, then the board was flipped to the rear to show what is happening. Real world results with carving machine is the same.
Please advise what to do, or what I maybe doing wrong.