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Thread: Super frustrated... please help!!!

  1. #1
    Join Date
    Oct 2014
    Location
    Seminole, Texas, United States
    Posts
    8

    Exclamation Super frustrated... please help!!!

    So, I bought my carvewright from my step-dad... I am trying to get the software downloaded onto my computer... but there are already 2 computers registered and I can't figure out how to remove or replace them! When I put in my computer serial number it says :

    The following errors occured while processing your form input:
    Unknown Serial Number or Activation Code Click here to return to account settings


    HELP PLEASE I have a ton of projects to get started on and very little time to finish them!

  2. #2
    Join Date
    Nov 2008
    Location
    Vancouver Island
    Posts
    8,193

    Default

    You have to request that the two licenses be removed by contacting support.

    http://www.carvewright.com/support-page/contact-us/

  3. #3
    Join Date
    Oct 2014
    Location
    Seminole, Texas, United States
    Posts
    8

    Default

    Thanks! got it

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