I am currently trying to write a Troubleshooting Designer Crashes Guide:
See this information:
- Designer opens, but is sluggish or crashes shortly after opening:
Description: This issue occurs after Designer has appeared to open successfully. When you first install Designer 2.0, it will create thumbnails of patterns & projects, so that you can preview them before opening. This works in the background, but can slow down your software until it is complete. Depending upon how many ptn & mpc files you have will determine how long this will take. If Designer comes across a ptn or mpc that it cannot generate a thumbnail for, it may crash. The next time you go back into Designer, it will skip that file. Should it encounter another file, it may crash again. Designer will only try to generate thumbnails for files in the CarveWright folders, in the folder that is your default when hitting Open Project & in any other folder that you attempt to open using Designer 2. You may want to let this process run, while doing something else, checking frequently and then restarting Designer, if it has crashed.
Affected versions: Designer Version 2.00X
Fix: Designer is not broken. Once thumbnails are generated, it will only do this if you add new files or visit a new folder. If you have a ton of ptn & mpc files, you can put them in another folder, on a thumb drive or removable drive to stop the thumbnails from being generated.