I have a problem where the measured board length is consistent, but wrong. I always make my boards extra long to stay under the rollers, but if I insert a 17" board and initiate a project, the board measures 10+" . There is nothing wrong with the board and other boards also give consistently wrong length measurements. However, if I perform a manual, or diagnostic length measurement, the value is correct. I have also checked the board sensor and it shows good values for on and off the board. I also have been seeing the "load board" message, though it is already loaded. I guess I need to adjust the head pressure. Has anyone seen this problem and if so, what is the fix?
Yes, it was pilot error! I was unaware that the software automatically subtracted the 7". I should have seen that coming! I actually needed 11" for the pattern. I changed it to 10" and VOILA, it worked. Thanks for more sets of eyes on the problem.