I just bought one bit. One bit. I paid $12 for shipping thinking that it might ship out UPS.
NO! LHR decided to ship my 1 bit USPS First Class Mail!
I do a lot of shipping and I know this cost the company maybe $3-5 at most. $5 if they put it in a big box. Now my bit probably won't get here before the holidays, so I can't make those Christmas presents I was making, and I am livid.
If you aren't going to ship via a premium service, drop the pretense and don't charge a premium price. You have lost my respect.
Love the machine, NOT the company.