Kenny:
Did this "meltdown" or "knotting of the core" happen on two different machines? Or the same machine? Your B model or your C model?
How long have you been using the Cranes Cam Lube? Is it grease or oil?
You mentioned your flex has loose from your machine and had possibly come "unglued". Was this when it "knotted" or a result of it "knotting" or earlier in the day? On your first "meltdown" the sheath is loose from the machine too. Did this happen before the "meltdown" or as a result of it?
You ordered several parts yesterday around and before lunchtime. Are these for the C model or the B model? Was it prior to the second meltdown?
You displayed two different flexshafts in the photos (one 1/2" extra and one 5/8" extra). The cores that "knotted", do you know if they were the shorter or the longer of the flexshafts. Do you know if it is the sheath or the core that is a different size?
Sorry for all of the questions, but we are trying to figure this out....get execs pacing around and scratching their heads!
I tried to give you a call, maybe you can call me when you get a chance.
Connie
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