Reading this forum it appears this is a common problem. My machine has been down for over 30 days now. First a traction belt separated at the seams. I ordered new traction belts (plus $12.00 shipping) and received them in 4 days which is a reasonable time. Replaced the belts and discovered broken teeth on one of the X-gears. Ordered these 13 days ago and the order is STILL waiting for warranty approval and it might ship today if approved. Anyway I ordered a new X-Drive Gear Train, at my expense, for $32.00 to get the machine running again, this option does not require approval even though the machine is under warranty.
I still like the CarveWright machine and what it is capable of but it’s aggravating for it to be down 30 days at a time no matter how much care and maintenance is done. I’m either going to have to purchase a second machine or buy all of the predictable replacement parts to stay running.
Hope to be carving again soon!

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