carvewright version C any reviews

[jackssib1]

I get 2 with paper. cleaned with q-tip. vac it out.
Sopport want E-mail me back. I'll look at it more, but a new carver should work a while. Thats why I got it, have an old one needs work on it and I have carvings to do this year. Oh Well.
SEMPER FI
jack

[fwharris]

LHR does not work on weekends any more so you probably will not get any reply until Monday. Your best bet is to give them a phone call as sometimes the email response is a bit slow.

The 2 reading does not sound good at all.

[jackssib1]

i removed the sensor and cleaned, but only can get 33 on reading. looks as the sealant got on the lens.
jack, thanks, now I'm only getting 2 reading.

[jackssib1]

Sent Pix. to LHR , now I sent more. I need to be doing my orders. People waiting.
thanks
jack

[mtylerfl]

Sent Pix. to LHR , now I sent more. I need to be doing my orders. People waiting.
thanks
jack

Did you order a new board sensor yet? Might want to get the order in before they close for the weekend.

[jackssib1]

hope the warranty is good, just got carver last week.
thanks
Jack

[mtylerfl]

hope the warranty is good, just got carver last week.
thanks
Jack

Well, I didn't know this was a new machine...by all means call LHR and let them take care of this for you so you can "get back in the game" ASAP.

[jackssib1]

Well, I didn't know this was a new machine...by all means call LHR and let them take care of this for you so you can "get back in the game" ASAP.

Thanks Michael, I will be carving soon. As soon as I get the orders out I'm working on. I'll send my old machine for an over haul,,lol
Thanks again
Semper fi.

[mtylerfl]

Thanks Michael, I will be carving soon. As soon as I get the orders out I'm working on. I'll send my old machine for an over haul,,lol
Thanks again
Semper fi.

It's great to have you back!

[Lazlo]

I bought a first gen carvewright in 2008. There were a number of issues with the machine in the first couple of weeks with tech support sending one component that "might" fix the issue (at my cost). Then, when that didn't work, sent the other part that might be the problem. It worked for two days, then the Z axis mechanism stopped and broke the bit while carving. I sent the whole thing back to Amazon for a refund.

THEN, in August this year, bought the version C with high hopes. What a mistake.

11/27/2012
Had a dozen or so hours on the new unit and the board sensor quit working. Practically disassembled the unit with tech support on the line; the determination was that it probably is the controller unit. Joy.

12/05/2012
Sent the controller in a week ago and when contacted TS, all I got was that "there are several controllers ahead of you, we'll call you when we get to it."

Sigh. Wonderful unit...when it works. IF it works.

...................

Friday 12/14/2012...
nothing from tech support about my unit. sigh.

-----------------

Wednesday 01/02/2013
called tech support two weeks ago (12/18/2012), was told the controller checked out fine. they originally wanted credit card info to charge me to send the unit back. WTF? sent it in at the behest of their tech, it's not broke, apparently, covered under warranty and I've got to pay shipping. NOT. after talking to customer service, was told no charge to return my controller and that tech support would be sending the (warranty-covered) board sensor.

sigh. still no controller, no board sensor...therefore no working unit. Merry freaking Xmas. there went all my gifts. arrgggghhhhhh.



Keep you posted.