IMPORTANT CW ANNOUNCEMENT UPDATE - Jan 12, 2012

[TerryT]

Is this problem going to extend to shipping of machines ordered the end of last week?

[lynnfrwd]

We were unable to ship anything on Monday. We did ship machines and other packages yesterday.


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[lynnfrwd]

Emails are back up and evidently Tracking System is too!!!




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[Jeff_Birt]

I feel your pain Lynn! We lost Internet and phones early Tuesday morning and got things mostly working again by Noon. Not sure what the problem was (service provider had some issue) but it sure brings everything to a screeching halt Even a few hours of interruption is a big problem...

[lynnfrwd]

Most people were very understanding and patient, some not so much...


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[Kenm810]

Not that I needed anything for the last couple of days from Texas, and I’m not admitting to any kind of warm fuzzy feeling .
But it was rather reassuring to see your text announcements that this is just a temporary problem, and that you and the LHR staff are close at hand.

Thank You

[Capt Bruce]

Connie,
My thanks as well for the updates your team has been providing to us. I know your pain since my work takes me right into disaster sites and then we try to eatablish sophisticated registration and disaster supplies ordering systems and get them up and running without local power to aid people in trouble. We, however get to bring our own specialized communication vehicles, satelite connection systems and as many generators as it takes. So yes we understand what you've been through and we're not trying to make a profit at the same time. Hope everyone's homes are okay after all that. Many thanks and I'll register machine number two this afternoon.