Originally Posted by
chuckles2153
I've tried to contact carvewright thru this forum but nobody will contact me back. What good is customer support when you can't get a response, This is'nt a one time thing either I've tried to order things in the last few months that were never even processed after a month.
You cannot order parts through this forum.
Either:
1. Call us at 713-473-6572 to place your order
2. Send email to sales@carvewright.com for pricing & availability, but you will need to call us to place the order
NEVER SEND YOUR CREDIT CARD INFO VIA EMAIL!
NEVER SEND EMAIL TO ORDERS@CARVEWRIGHT.COM.
In other words, if you place an order and receive an automatic email from us about your order, do not send us an email back at orders@carvewright.com (it even says that on the invoice). It is an automated email and we do not get those emails directly. I do have a way of going into them and looking, which I now try to do somewhat regularly, but for every purchase made there are several emails produce - sometimes 6+ emails per order. So, finding where someone has responded to an automated email (orders@carvewright.com) is very difficult, time consuming and unreliable.
CarveWright CX Packaged System - starting at $2000
CarversClub 1 Year Subscription - $150.00/year
Adv. Support w/out CC membership - $25.00/issue
CarveWright Community Forum - PRICELESS!