Upload problems

[nodwell]

After unpacking machine yesterday I completed several small tests with no problem. Tonight when I try to upload a design I get the following message:

gui.exe has encountered a problem and needs to close....

Any suggestions? (I have tried to reboot but no help.)

Don

[nodwell]

Found I can upload old programs but not newly created or saved ones.

Don

[swhitney]

I also have occasionally gotten the message "gui.exe has encountered a problem and needs to close.... "

I haven't lost anything that I know of, and am trying to recreate the problem so I can figure out what the cause is.....

I just reload the program, my design, and continue working.... remember.... frequent saves can and will save you time in the long run.

If I come up with anything, I will re-post, but it is "good" to know I am not the only one with this problem

[lharnish]

I have also just reveived my CW and installed the software. Everytime I try to launch New Project - Carving - Pattern Tool. Then it gives this error:
gui.exe has encountered a problem and needs to close. We are sorry for the inconvenience --- then it closes.
I will try to reinstall the software and see if that helps but everything else in the software works fine.

I am running Windows XP Svc Pack 2, Pentium 4 w\2GB of ram.
I am running the latest version or the CW software and am told I need no updates.
I am not sure what version of flash I am running or if this error has to do witht he flash version but will look intop that also.

I will post if anything new comes up with this.

Thanks,

Lloyd

[oldjoe]

I also get the same message sometimes when I would try and do an oval or circle. I just assumed that it is a problem somewhere in my laptop and not in Designer. I never saw the problem when I was using the family computer. Because I have seen it when I was working with Adobe 4 Photo. So I just save my work every step of the way just in case it happens.

[Hexe SA]

I also get the same message sometimes when I would try and do an oval or circle. I just assumed that it is a problem somewhere in my laptop and not in Designer. I never saw the problem when I was using the family computer. Because I have seen it when I was working with Adobe 4 Photo. So I just save my work every step of the way just in case it happens.

I only got the problem if I didn't wait until windowsXP finished loading completely and I went into the designer. Patience is a virtue I know. If I let windows load completely and than go into designer I don't have the problem.

[jspringertx]

I have received that message several times, but fortunately I could ignore it and not lose anywork. I did get the message that the disk was corrupted, but I deleted several files and the upload worked just fine.

[lharnish]

Its still not fixed but I uninstalled and reinstalled the software and reinstalled Flash 8 and still get the same error. I am including the error in its entirety, please forgive:
(a LOT of the error still points to flash being an issue)

Error Signature
AppName: gui.exe AppVer: 0.0.0.0 ModName: atioglxx.dll
ModVer: 6.14.10.5279 Offset: 0031e9b7\
---------------------------------------------------------------------------------------------------------------------------------------------------------
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="gui.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="assistant.exe" SIZE="323584" CHECKSUM="0x72F528B8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/13/2007 18:00:04" UPTO_LINK_DATE="02/13/2007 18:00:04" />
<MATCHING_FILE NAME="gui.exe" SIZE="2940928" CHECKSUM="0x17FB7AF0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="03/07/2007 03:11:19" UPTO_LINK_DATE="03/07/2007 03:11:19" />
<MATCHING_FILE NAME="qt-mt335.dll" SIZE="4464640" CHECKSUM="0xD289CC6F" BIN_FILE_VERSION="3.3.5.1" BIN_PRODUCT_VERSION="3.3.5.0" PRODUCT_VERSION="3.3.5" FILE_DESCRIPTION="Qt" COMPANY_NAME="Trolltech AS" PRODUCT_NAME="Qt" FILE_VERSION="3,3,5,1" ORIGINAL_FILENAME="qt-mt335.dll" INTERNAL_NAME="qt-enterprise" LEGAL_COPYRIGHT="Copyright (C) 2003-2004 Trolltech" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x30023" UPTO_BIN_FILE_VERSION="3.3.5.1" UPTO_BIN_PRODUCT_VERSION="3.3.5.0" LINK_DATE="01/25/2007 17:29:59" UPTO_LINK_DATE="01/25/2007 17:29:59" />
<MATCHING_FILE NAME="docs\tutorials\hole2.exe" SIZE="1587458" CHECKSUM="0xE59E2EE0" BIN_FILE_VERSION="3.0.8.0" BIN_PRODUCT_VERSION="3.0.8.0" PRODUCT_VERSION="3, 0, 8, 0" FILE_DESCRIPTION="Shockwave Flash 3.0 r8" COMPANY_NAME="Macromedia, Inc." PRODUCT_NAME="Shockwave Flash" FILE_VERSION="3, 0, 8, 0" ORIGINAL_FILENAME="SwFlsh32.exe" INTERNAL_NAME="SwFlash" LEGAL_COPYRIGHT="Copyright (c) Macromedia, Inc. 1996-97" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.8.0" UPTO_BIN_PRODUCT_VERSION="3.0.8.0" LINK_DATE="04/21/1998 21:30:05" UPTO_LINK_DATE="04/21/1998 21:30:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="docs\tutorials\holetool.exe" SIZE="1587458" CHECKSUM="0xE59E2EE0" BIN_FILE_VERSION="3.0.8.0" BIN_PRODUCT_VERSION="3.0.8.0" PRODUCT_VERSION="3, 0, 8, 0" FILE_DESCRIPTION="Shockwave Flash 3.0 r8" COMPANY_NAME="Macromedia, Inc." PRODUCT_NAME="Shockwave Flash" FILE_VERSION="3, 0, 8, 0" ORIGINAL_FILENAME="SwFlsh32.exe" INTERNAL_NAME="SwFlash" LEGAL_COPYRIGHT="Copyright (c) Macromedia, Inc. 1996-97" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.8.0" UPTO_BIN_PRODUCT_VERSION="3.0.8.0" LINK_DATE="04/21/1998 21:30:05" UPTO_LINK_DATE="04/21/1998 21:30:05" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="docs\tutorials\project.exe" SIZE="11168466" CHECKSUM="0xE59E2EE0" BIN_FILE_VERSION="3.0.8.0" BIN_PRODUCT_VERSION="3.0.8.0" PRODUCT_VERSION="3, 0, 8, 0" FILE_DESCRIPTION="Shockwave Flash 3.0 r8" COMPANY_NAME="Macromedia, Inc." PRODUCT_NAME="Shockwave Flash" FILE_VERSION="3, 0, 8, 0" ORIGINAL_FILENAME="SwFlsh32.exe" INTERNAL_NAME="SwFlash" LEGAL_COPYRIGHT="Copyright (c) Macromedia, Inc. 1996-97" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.8.0" UPTO_BIN_PRODUCT_VERSION="3.0.8.0" LINK_DATE="04/21/1998 21:30:05" UPTO_LINK_DATE="04/21/1998 21:30:05" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="atioglxx.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="atioglxx.dll" SIZE="5005312" CHECKSUM="0x3C196C19" BIN_FILE_VERSION="6.14.10.5279" BIN_PRODUCT_VERSION="6.14.10.5279" PRODUCT_VERSION="6.14.10.5279" FILE_DESCRIPTION="ATI OpenGL driver" COMPANY_NAME="ATI Technologies Inc." PRODUCT_NAME="ATI OpenGL driver" FILE_VERSION="6.14.10.5279" ORIGINAL_FILENAME="atioglxx.dll" INTERNAL_NAME="atioglxx.dll" LEGAL_COPYRIGHT="Copyright (C) 1998-2002 ATI Technologies Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.14.10.5279" UPTO_BIN_PRODUCT_VERSION="6.14.10.5279" LINK_DATE="08/04/2005 03:28:39" UPTO_LINK_DATE="08/04/2005 03:28:39" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[Azbear]

WOW. Never learned that language. Try, uh, Reboot. Yah, that's it.

[HerbO]

Maybe if you updated Flash and Shockwave if that would help.
Flash is at version 9 and Shockwave is at 10
Just a thought