Bangles & Baubles Box - Project of the Month OCTOBER 2011

[dbfletcher]

No problem. Have a good evening Connie.

[lynnfrwd]

What does it normally say? (Sorry, I've never seen that screen. I'm on the sending end, not the receiving end.) Guess I need to make myself an account.

Does it always say Patterns and then list the project?

[dbfletcher]

I believe so.... I wish I would of payed better attention when i did the wreath earlier. I'll see if i can delete one and then have it re-add

edit: nope... I cant delete

[lynnfrwd]

If I have to I'll rename the file and send it out tomorrow.


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[b.sumner47]

No problem, I though that I did something wrong. Thanks Connie, have a pleaseant nights rest. Capt Barry

[chebytrk]

Looks like it still isn't working. Just tried it and I get the same thing... only the word Patterns and nothing below it to select the POM.

[LittleRedWoodshop]

I am getting an error as well .....

[Smoken D]

Same problem here as Fletcher. Downloaded the project, unable to update the license. Nothing in new patterns box, just a blank.

[lynnfrwd]

Well, I'm sorry, but it is nothing I can fix.

I have narrowed it down and discovered that all patterns, collections or projects created after 9/19 will not allow you to activate them. That is when we were dealing with the hacker and I'm assuming in all of our updates, something was changed that effects the activation code generation software. You can register anything that was created 9/19 and prior. New Patterns to the Store on 9/23 and since, will not allow you to activate them.

IT will have to look into it on Monday. I have sent them all an email about what I have discovered, so I'm sure they will be at least thinking about it over the weekend.

We will get it resolved as soon as possible. POM's and any pattern purchases affected will be made good.

[dbfletcher]

Thanks Connie.... now go enjoy your weekend. I fully understand how these things can happen and I have full confidence that LHR will resolve the issue as soon as possible.