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Thread: Adv. Support w/out CC membership?

  1. #1
    Join Date
    Dec 2010
    Location
    Maumelle, AR
    Posts
    183

    Default Adv. Support w/out CC membership?

    Was following the recent thread regarding support and happened upon a product from LHR that I did not know was available. Have had my machine app 6 mos, put app 100 hours thusfar and have had no problems. But I do see the handwriting on the wall.

    May I inquire as to where I might locate a description and ordering information for the Advance Support w/out CC membership?

    As always, Thanks to the forum participants!

    -ken
    Ya gotta have a dream - otherwise you're just sleeping!

  2. #2
    Join Date
    Oct 2008
    Location
    Mars
    Posts
    286

    Default

    Ken, If you purchased your machine with a Standard Warranty then you would still be within limits of your warranty and can get advanced support over the phone at no additional charge. If you do not have a warranty, or later on in the future when it expires, you can still get advanced support without joining the CarversClub. However, there will be a $25 per issue fee that is good until the resolution of that particular issue. Hope that helps to clear things up.

    Barry
    Hardware Support

  3. #3
    Join Date
    Dec 2010
    Location
    Maumelle, AR
    Posts
    183

    Default

    Thank you, Kindly. It does, in fact, clear it up.

    -ken
    Ya gotta have a dream - otherwise you're just sleeping!

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