Welcome to the forum. I know those old negative reviews are hard to swallow. Most are on the older A & B model machine and not the new Version C. Many times the consumers where not well enough informed before purchase about what they were getting and what their responsibilities were as far as preventative maintenance and proper use. Not that there weren't issues and things that LHR had to learn as well, but many times customers would think the machine was broke because of closed cover switch failures and did not realize it was an easy fix caused by dust; a nemesis & child of the CW. LHR has done a much better job of providing instructional & support materials and improved our Customer Service.
Our best customers are those that do their research first! And I see you found the forum, so you are well on your way to becoming a Carvoholic!
CarveWright CX Packaged System - starting at $2000
CarversClub 1 Year Subscription - $150.00/year
Adv. Support w/out CC membership - $25.00/issue
CarveWright Community Forum - PRICELESS!