I had the same problem and I called CW and talked with Chris concerning this matter. If you will go to page 29 in your manual you will see a bracket to the right of the truck with a screw in the top, if this screw is lose it will cause the problem that you have. The bit will not touch the wood or the touch pad on the right when it trys to find the bit, it will move just enough to not let the bit touch the pad. Tighten this screw and it may solve your problem as it did for me.