Maybe I am lucky but today , the front sandpaper tension roller bearing started to click loudly. Knowing that this would probably be a warranty issue I dreaded calling LHR for support. Well, let me tell you.. I was on the phone a total of less than 10 minutes. They were extremely helpful and freindly. They immediately placed the part in the order system and I should have it next week. I have called LHR maybe 4 or 5 times in the past and have emailed them and recieved nothing but superior service from them... Is it just me????? I read some reports on this forum board of waiting on the phone forever and email never getting answered. Just thought I would put in my two centavos......
By The Way ----- THE ROCK Rocks.....
Tom