Hello Everyone,
Thank you for the encouragement and kind words. I have spoken with most of the folks at LHR over the last couple years. Honest to goodness - they are GREAT people and want things to run smoothly maybe even more than we do!
I talked to a Tech yesterday and he said it seems like when something is released just before a weekend, "Murphy's Law" takes over! They take matters like this very seriously and I know they are working non-stop to make the necessary corrections. They really do want to keep us as happy and as trouble-free as possible.