I am one of the people that was able to open the box, read the instructions and do several carves with no problems. I don't know that I am one of many or one of few, but one thing to consider; For the most part, if you are happy with your machine you are busy carving with it. If you are not happy with your machine you are complaining on this forum. I really think we don't get to hear from all the owners of this machine because they are happily carving away.
I truly believe the the biggest problem with the machine is the QC. If you replace it with the Rock Chuck you will not have most of the problems people have had.
Steven Alford
Colorado Springs, CO
V1.152