Monthly Subscription Herb Planter download problem

[Doogie]

Hello, I just received the monthly project (Flower Herb Planter) and when I goto download it from the link in the email, it only downloads the folder and no files. Is anyone else having problems with this?
Thanks

[PCW]

Is the file zipped up? what is the name of the folder or file name with the extension name (XXXX.zip)? Not sure but you may need to unzip it first.

[Doogie]

There is no file to even unzip.

[PCW]

I am sure someone will stumble in here soon to help you most likely mtylerfl.

[DocWheeler]

Doogie,

I simply downloaded it with out opening it. After seeing this thread, I checked it, and like you said, its empty!

[Lin]

I ran into the same issue. I have already sent an e-mail to Carvewright. But as of yet haven't gotten a reply. I"m sure they will address the problem tomorrow.
Lin

[SteveEJ]

I could not download the file at all. The system just waited for the file transfer to start.

Steve

[mtylerfl]

Hello,

Sorry to hear about the problem with the POM files. After I send the master files to LHR, they take care of the encoding, distribution etc.

I saw the series of posts on the regular member forum and understand that they have fixed the problem and all is well now.

NOTE: I do not normally monitor the Educator Section of the forum - I just happened to "catch" this. Probably best to avoid posting in the educator section unless directly related to "educator stuff".