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Thanks - I'll check that out.

Can someone lend a quick hand? I've often read of using double-sided tape to adhere a work piece to a backer board. Would you point me toward one or two brands of tape that you recommend?
[I see...

My Pattern List is getting very unwieldy. I have saved a pattern in one part of the "tree" and then wanted to move it to a subcategory. The whole list has gotten messy and possibly corrupt. There...

Hi - this is a report and completed thread for info.
I started getting unexplained "Check Board Sensor" errors when attempting to start running a project. I followed all of the suggestions on...

I have a work piece that is 2 inches thick (I understand that 5 inches is the maximum thickness). Actually the piece is only 1 inch, but I mounted it on a sled, as it is small and I'm experimenting...

I finally have a breakthrough in my problem with Designer (gui.exe) crashing when I attempt to view the Pattern List.
It is firewall related. I went into RegEdit and searched for gui.exe, and came...

Thanks Mikewiz - good call. I did have the cover off (repeated trouble with the microswitches!). Cut motor wires were in the way.

Hi - I am learning a new problem - when initiating the job, the Z-truck moved all the way to the right to home the bit. The "Bit Tip Locater Plate" did not swing out like it was supposed to. The...

Hi Mugsowner, thanks for your offer. I have just sent you an email so we can communicate privately about details.
Thanks

Al - thanks for your reply. (Yes I agree it looks like a "drop" but - 1) I know we didn't do it, and 2) there is no other visible damage anywhere on the unit).
Meanwhile I've been thinking: HAVE...

Hi Al, thanks for the suggestion. I did call Support this afternoon and am very disappointed with their conclusion - it was a straightforward "sorry, you're out of warranty, there is nothing we can...

I got it from my son, who bought it new but did not use it much. He is quite capable so I am sure he handled it well.

To "FWHARRIS" - interesting question - I can't say I have enough experience with the machine to know whether this was excessive vibration. I have been carving some fairly detailed things - "Last...

Thanks - yes this is definitely the rear of the cut motor, not the flex end. I have pulled the motor out and the extent of cracking is quite surprising. There is nothing left to support the bearing...

Update, I seem to have answered my own question.
I noticed some cracked pieces at the back end of the cut motor.
Any other history of this kind of failure?
The unit has not been dropped, at least...

Hi - I've been searching through the forums on this one but starting to get fogged in.
I ran some jobs two days ago, everything was fine. The cut motor has only 47 hours on it.
Today - I set up a...

Thanks, "fwharris," I do have the cache set at 256MB - still crashing. Also, I am using the default "favorites.mpn" file, 6KB that is created when the software first runs, so there are no additional...

Hi Lynn, thanks but I didn't understand. I don't see such an entry in my HELP menu. I attached a screen shot of my help menu...
And to your second post, I am not getting any error reported about a...

Adding more information ... I just uninstalled gui and wiped "LHR" references from the windows registry and reinstalled. On startup, the program worked correctly. The PATTERN LIST opened and...

I have a new installation of gui.exe, version .188. The software opens (run as Administrator) and performs well until I open the PATTERN LIST or PATTERN TOOL. The software pauses for a few seconds...

Thanks for replying - and no, I haven't been using the cover to stop the motor. By the way, in my case, the motor quit but the y-axis motor continued moving, dragging the idle bit across the work...

Hi - new to the forums.
I have an out-of-warranty machine that has seen only 36 hours of use (but enough about me...). I've run several jobs recently on softer woods with good results.
I tried...