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  1. Replies
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    There are several alternative sources for your...

    There are several alternative sources for your patterns too. May I suggest our own Pattern Depot as well.
  2. Thread: Labor day

    by HelpBot3000
    Replies
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    800

    Have a safe and Happy Labor Day! If you guys...

    Have a safe and Happy Labor Day! If you guys didn't already know, we aren't going to be here Monday but as always this forum will be up and running 24/7
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    Doug, I had a blast talking to you at the...

    Doug, I had a blast talking to you at the conference. I told you there that I loved the "Steampunk" look of a lot of the pieces you make. This one takes the cake! Super "flippin" awesome!

    Barry
  4. Great work, Michael! Its still kinda hard to...

    Great work, Michael! Its still kinda hard to think about Autumn with it still in the triple digits around here. Seeing the wreath makes me excited for the fall (and the cooler temps) :)
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    I relate to the above statement, big time! lol!

    I relate to the above statement, big time! lol!
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    What do you guys prefer to use to seal pieces...

    What do you guys prefer to use to seal pieces like this in order to make them safe for food?
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    Now this is right up my alley! Cool signs!

    Now this is right up my alley! Cool signs!
  8. Bingo! We can not recommend using any bit that is...

    Bingo! We can not recommend using any bit that is not from us for a variety of reasons. The software has no way of recognizing the size and dimensions of any non-Carvewright bit. Also, we can not...
  9. Replies
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    I'm very excited to see some of the projects to...

    I'm very excited to see some of the projects to come out of this month's contest.
  10. Replies
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    2,569

    Sam, I just pieced together who you are. I took...

    Sam, I just pieced together who you are. I took your order, lol!

    Barry
    Hardware Support
  11. Replies
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    Yes, otherwise you take several risks that can...

    Yes, otherwise you take several risks that can cause things like shorting out the card or controller that would require a replacement.
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    2,569

    The 248 part of that tells me you have a VERY...

    The 248 part of that tells me you have a VERY outdated version of the Designer Software and firmware you are running. Go to Help-->Check for Updates and get the latest version. Whoever you speak to...
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    I would be lying if I said I didn't have a pair...

    I would be lying if I said I didn't have a pair of pajama pants with GL/Batman/Aquaman/Flash/Superman on them and as I write this I am wearing my brand new Avengers t-shirt :)
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    Corruption in the memory card. In most cases,...

    Corruption in the memory card. In most cases, formatting the memory card and reloading the firmware and project resolves it.
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    Reminds me of my setup at home but a lot neater....

    Reminds me of my setup at home but a lot neater. The left hand screen is a "Green Lantern" symbol as I am a huge comic nut!
    46660
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    Ken, If you purchased your machine with a...

    Ken, If you purchased your machine with a Standard Warranty then you would still be within limits of your warranty and can get advanced support over the phone at no additional charge. If you do not...
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    That came out great! I've always been impressed...

    That came out great! I've always been impressed at how well the project comes out. I like the stain you used too.
  18. Michael, you knocked it out of the park, yet...

    Michael, you knocked it out of the park, yet again! Awesome POM, anxious to see one carved out here in the shop!
  19. Replies
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    DurhamDev has a signature that made me laugh out...

    DurhamDev has a signature that made me laugh out loud at my desk! :p
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    Thank you for the compliment, (I'm the one you...

    Thank you for the compliment, (I'm the one you spoke to). I try to help as best as I can in any way possible. Let me know how everything went either on here or if you prefer, call the support line...
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    Connie is my supervisor here in the call center!

    Connie is my supervisor here in the call center!
  22. It sounds like a sensor issue to me. To make sure...

    It sounds like a sensor issue to me. To make sure you aren't getting any corruptions in the interpretations of the homing data I would try reformatting your memory card first. If that doesn't work,...
  23. I just got off the phone with a gentleman that...

    I just got off the phone with a gentleman that had a very similar issue who was running Win 7 64 bit. His issue was that when he started the design software all of the patterns, including the basic...
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    The problem there is if you needed a spare part...

    The problem there is if you needed a spare part that wasn't in the "spares" package, then what? Each machine seems to have its own personality and while you could get some essential things all...
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    Just curious, I tried to use the Vimeo link to...

    Just curious, I tried to use the Vimeo link to watch Michael Tyler's presentation and it seemed to need an additional flash plug-in. Did I do something wrong or does anyone know what I need to plug...
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