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    For customers experiencing an issue with the DXF...

    For customers experiencing an issue with the DXF importer,

    We have been unable to recreate the issue here with multiple operating systems and computers. The customer we spoke with yesterday was...
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    I apologize that the person that you talked to...

    I apologize that the person that you talked to seemed oblivious. That definitely is not the attitude we want projected from our company. To answer your question, because of the amount of Z-trucks...
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    Software Licensing Activation Bug

    Version 1.161

    It is not possible to license certain license codes in the software if they contain the characters 1, 0, I, or O. The issue will be resolved by a bug release later this week. In...
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    Ensure that your machine configuration is...

    Ensure that your machine configuration is correct. If you have a machine serial number that starts with B or have installed the A907, then you will need to use the scanning probe adapter cable...
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    Phone Support Issues

    We apologize for any delay you may have experienced in having your customer service call returned. We have encountered telephone/voice mail problems which we are working to resolve as quickly as...
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