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We have released version 1.120 of the Designer and Firmware in order to address a couple of issues with the 1.119 software and the built-in functions of the machine:


Improved cut motor sensor...

Is this centerlined, rastered, or outlined font? Are you scaling to fit the board when carving on the machine by any chance?

Closer to weeks than months. The process already works, and VectorArt3d has a copy of the Designer to test with. I'm waiting for feedback.

FYI -- we are working with the folks from vectorart3d.com to allow our software to import their art directly. Stay tuned for more information as we finalize the plans...

Before this gets out of hand, I'd like to step in with some advice for everyone involved.

Copyright protection is central to an artist's livelihood, but it's not likely that an equitable agreement...

Don't panic. :) It's just letting you know that the machine can't cut a piece less than 6" in length, and that you'll need to cut it out of a larger piece (which the machine will do automatically)....

Necessary. Trying to take computers too seriously is a recipe for a heart attack. :)

There are a couple ways to remove this frame. Matty is correct that you can specify the background area to be transparent inside your photo editing software before you import the image. If this...

I'll be taking a look at the height setting to see what's going on. I can give you the history of it, though.

Originally there were two settings: how deep the base should be, and how tall the...

Better error recovery and restart is in the works for future releases. In the meantime, does it not work to just remove the completed features and re-upload?


I believe that cutouts occur before...

Generally the procedure is rear face then front face, since cut-outs apply only to the front face. Ordering usually goes raster carvings, vector carvings, drill holes, cut-outs, then edge rout I...

The centerlining algorithm used by the software attempts to fill the letters, including any pointy corners. This is difficult or impossible with ballnose bits even though the software will attempt...

I know a couple people have been working this idea on the forum, but I haven't tried it myself. I'll see what I can put together.

I think we've got a machine here doing the same thing, and we're investigating a fix.

Excellent! Are you still getting oval holes?

Here are some toy train pieces that I hacked together last weekend for one of my sons. I imported the image of the engine from a Google search, traced around it with the drawing tools, then deleted...

We mentioned your problem to the hardware guys and got some puzzled looks in response. Those rails are supposed to be recessed so that this cannot happen.

Please give us a call at 713-473-6572 so...

I just checked on this and found that they were preparing your shipping label already. You should get an e-mail shortly... :)

Problems with oval-ized circles usually indicate either a excessive gear backlash or a calibration issue with the board position roller. You can vacuum the machine and clean the roller, but if the...

Just following up -- has this happened again?

We're having that tutorial re-rendered as a SWF file so that Flash on a Mac can play it. So the answer is, yes, the problem exists and is due to the beta nature of the Mac software at this point. I...

My first suggestion is to check the bottom of that piece to see if there's a knot or chunk missing on the bottom edge. Any time the tracking roller loses contact with the bottom of the board you...

You should be able to override the drilling bit with a 1/4" ballnose when it prompts you for the bit, but I'll have to check into this.

Are the ovals longer length-wise or width-wise? There might...

Are you using the Measure function to get those values, or are they being reported by a project you're trying to run? I'm trying to gauge whether the machine might be subtracting some length from...

Continuing in the samples installment series, here is a project file and instructions for producing a pierced carving like the one on our Results page. Here we'll explore how regions, merging, and...