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  1. I agree. The software needs some updating. ...

    I agree. The software needs some updating. Today, while trying to set up a simple carve, no less than five times I got a runtime error and the program quit. I can't find any temp files for those...
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    Import license failure

    I have a new laptop computer and want to move my software, patterns, etc from the old laptop. I downloaded my license file from the website and also had it e-mailed to me. The e-mail states that I...
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    Thank you. I'll check it in the morning.

    Thank you. I'll check it in the morning.
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    Thank you for the suggestion. The switches were...

    Thank you for the suggestion. The switches were working, but there is another problem I haven't identified yet.
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    Thank you for your help. I tried your...

    Thank you for your help. I tried your suggestion, but it didn't work. However, there was a slight movement on the y axis and the machine reset itself. I went back to the computer to reload the...
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    Machine just stopped

    Right in the middle of a carve, actually at 60% completion, I raised the cover to stop the carve in order to use another tool on the same electric circuit without jeopardizing my carve. (I've done...
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    Pointer tool not working properly

    Every time I try to select my pointer tool the rotate tool is selected instead. In fact, the rotate tool icon is on the screen any time I'm not using another tool, whether paint, blur, erase, or...
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    Here are a couple of pics. The edge around the...

    Here are a couple of pics. The edge around the cutout is the same thing I get on the outside edge of a plaque when cutting all the way through.8690986908
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    Ragged edges on cutout

    Whenever I do a cutout, like a plaque, the edges are ragged. It looks like the edge of a coin. Is this normal, or do I need to adjust something?
    Thanks for any insight. :confused:
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    I measured the end of the shaft where it fits...

    I measured the end of the shaft where it fits into the tophat and found it to be 11.95 mm. After talking to Chris at Carvewright, I sanded the end with my Dremel sanding tip, and after a few tries...
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    flexshaft installation

    Well, it's happened again...another flexshaft disintegrated. This time it has done lots of projects and has been well maintained (I think), but have been expecting it to crash soon due to heavy use....
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    Now I feel foolish! With the memory card plugged...

    Now I feel foolish! With the memory card plugged in everything works as intended. Thanks for the help!
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    Carvewright will not boot

    I haven't used my CW in a few months, but wanted to get back to it today. When last used it was working fine. After the final carve was complete I cleaned all the sawdust out, squirted a little...
  14. Thank you! That is just TOO easy.:grin:

    Thank you! That is just TOO easy.:grin:
  15. Carving pattern larger than machine limit...

    How do I carve a pattern that will be 45" by 42" ? I seem to remember someone explaining it at the conference a year or two ago, but the instructions didn't seem to find a home in my memory. Thanks!
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    Thanks, I'll take a look. Just took it apart...

    Thanks, I'll take a look.


    Just took it apart and sure enough, the gear was chipped. New part ordered, due on Thursday. Thank you!
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    The brass roller is free and is not against the...

    The brass roller is free and is not against the belt, but the belt won't roll. During user tests it rolls freely in each direction. With a board loaded there is a brief grinding sound, then the...
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    Error E49-0331

    I keep getting error E49-0331. I've cleaned the rollers, ran user tests and all shows normal. When I load a board (greater than minimums, smaller than maximum) the board starts to move to the...
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    I haven't checked the x term board, but will do...

    I haven't checked the x term board, but will do that. Can you check brushes without disassembling the motor???

    (Two days later)...I checked the x termination board...no visible problems, put the...
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    Cut Motor won't spin

    I've read numerous articles about the cut motor but haven't seen one that specifically addresses my particular issue. In November, the last time I used my CW, I was trying to cut a lithograph on my...
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    I'm not sure if the truck bottoms out, but I'll...

    I'm not sure if the truck bottoms out, but I'll check. Thanks!
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    I opened up Designer 3.0 and the scan downloaded...

    I opened up Designer 3.0 and the scan downloaded correctly even though the card is flashed with the newest firmware. It must be a problem with D 3.0.
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    I did flash the card to the 3.1 firmware. I'll...

    I did flash the card to the 3.1 firmware. I'll see if I can go back to 3.0 Designer. thanks for the help and I'll let you know if it works.
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    first scan today

    I tried scanning for the first time this afternoon and noticed that the probe did not go all the way down to the sled. I watched one of the videos that suggested that I hot glue the item to be...
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    Pattern Sculptor

    I used my scan probe for the first time today. When I tried to download it I got a message that stated "Pattern Sculptor appears to be installed, however it failed to launch." Any ideas what might...
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