Cut Motor RPM Sensor Fault Error E37-0303
Hi - I've been searching through the forums on this one but starting to get fogged in.
I ran some jobs two days ago, everything was fine. The cut motor has only 47 hours on it.
Today - I set up a job, and when the set up process spins up the bit to find the z-position, instead of the usual rev'ing of the cut motor I got a ratcheting, clicking sound (on several attempts). I tried to ignore it and proceed with starting the job - when it said "Carving Pattern" clearly nothing was happening and finally the Error E37-0303 comes up saying "Motor RPM Sensor Fault."
I have run sensor checks...
1. The cut motor sensor safety switch is working correctly
2. The "Cut Sensor" does advance when I rotate the spindle by hand.
3. Under User Tests, #4 Test Cut Motor - the display says "Cut Motor Is Running," but no, everything very quiet.
I looked at the online troubleshooting support page - the flex cable was not running hot the other day. All other suggestions seem not related and I'm up to the point of removing the bottom cover and doing internal inspections.
Can anyone offer any obvious insights? Thank you.
Disappointed with LHR Support
Quote:
Originally Posted by
Digitalwoodshop
I see the broken part is in the REAR of the Cut Motor. Honesty since 2007 this is the First one I have heard of... I have had the Flex End crack on a few cut motors. All were shipped with the Flex still attached causing the problems.
I would call LHR. This is a First....
AL
Hi Al, thanks for the suggestion. I did call Support this afternoon and am very disappointed with their conclusion - it was a straightforward "sorry, you're out of warranty, there is nothing we can do."
Obviously there is something they can do if they want to show good will.
I am staring "uphill" at some expenses that I'm no longer sure are worth it. I was thinking of upgrading to the CarveTight chuck ($200), which requires new bits and fittings (around $275-500?), possibly upgrading to the Pro Version of the Software ($300). That's $1,000 of nice to haves, and now $230 for a cut motor, and possibly $100 for a circuit board. And then taxes and shipping.
Then I look at some of the newer CNC options out there that cost much less...