Royal Const
01-19-2008, 01:20 PM
Hello,
I am having a problem with my machine ever since I upgraded to the new software. I insert the board into the machine, do the usual steps. It starts measuring the board, once its done, the Z axis goes to the right, and lowers to the thing sticks out.. but usually the bit hits on top of it, and it does this about 2-3 times.
But now, it just misses it, and lowers all the way do and I get an error of 246. It scratches that piece of metal and ultimately damaging my 1/16 carving bit. I did not have this problem before the software upgrade, what could be the problem?
Did anyone else encounter this problem?
I'm attempting to contact LHR, and I'm still on the phone waiting for a human to answer for about 1 hour and half now. Seems hopeless.
I am having a problem with my machine ever since I upgraded to the new software. I insert the board into the machine, do the usual steps. It starts measuring the board, once its done, the Z axis goes to the right, and lowers to the thing sticks out.. but usually the bit hits on top of it, and it does this about 2-3 times.
But now, it just misses it, and lowers all the way do and I get an error of 246. It scratches that piece of metal and ultimately damaging my 1/16 carving bit. I did not have this problem before the software upgrade, what could be the problem?
Did anyone else encounter this problem?
I'm attempting to contact LHR, and I'm still on the phone waiting for a human to answer for about 1 hour and half now. Seems hopeless.