Windows Vista Problem

[mtnman]

Ok what do I do next? I have done the following and still my gui.exe crashes everytime I try to enlarge a pattern on my board.

I have had my ram expanded to 2 gig. I have bought a jump drive with ready boost - it is a 4 gig and I allocated the entire flash drive to swapping. I have set the program to run as administrator and set it to run in the windows xp mode. I have searched the forums but have not found any other suggestions so I am not sure where to go next.

One thing I find sort of odd however is everytime I click my desktop icon vista asks me if it is ok to run the gui.exe like it is not fully listed in the registry or something. Don't know if this is an element of my problem or not. Although the program does run and I can go so far until I try to enlarge my pattern then it crashes.

Also I am running the latest version 1.120 of Designer.

Please Help - it is driving me crazy.

Thank You All,

Jody

[Jeff_Birt]

Have you tried to uninstall it and then reinstall? If the trouble persists I would call CW and talk to one of their Software support folks.

[mtnman]

Here are the instruction I received from LHR and now my program seems to be running excellent. Thought I would pass it on to help others.

Jody

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Though we are not listed as being compatible with Windows Vista, I have done some research that may assist you with your problem. The following steps should get you up and running.



1. Remove the CarveWright Designer program from your computer.



2. Click the following link www.carvewright.com/downloads/designer_1_120.exe, select "Save", and choose the desktop icon.



3. Right-click the icon you just downloaded and choose to "Run as Administrator". If a prompt displays requesting permission to install the application, click Permit to continue the installation. If the installation succeeds, go to Step 6.



4. If the application installation fails and no installation permission prompt displayed, right-click the installer .exe file, click the Run this program as administrator option, and re-install the application. If the installation succeeds, go to Step 7.



5. If you receive any errors related to the operating system version, application registration, or file copy, right-click the installer .exe file, click Compatibility, and then choose the Windows XP SP2 compatibility mode.



6. Start the application. If the application does not start properly or displays errors, enable the Windows XP SP2 compatibility mode for the application .exe file, and then try to install it again on the operating system.



7. If the application starts successfully, run through the full suite of tests that you would typically use to test it on a computer running Windows XP. Verify your application functionality to confirm that it performs properly. If the application passes all major functionality tests, the application works.



8. If the application does not install and start successfully you will need to contact your computer manufacturer or Microsoft.



For more information about Windows Vista Compatibility click the following link: http://www.microsoft.com/technet/windowsvista/security/application_compatibility.mspx



After opening the program should you have a gui.exe crash then do one or all of the following:



1. In your CarveWright Designer Software Go to Edit > Preferences and under Memory Cache settings change the number 256.



2. In your CarveWright Designer Software Go to Edit > Preferences > 3D Graphics and under Hardware Acceleration, select ‘Off’



I hope this information has been clear and helpful. Please don't hesitate to contact us if you have any further questions.