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View Full Version : sales drops the ball



newcarver
09-05-2007, 04:25 PM
got my cut motor today and wow its missing a part! The small cut motor sensor is missing in action. I will not send a part back again before i get the new one. Called them and asked them to rush the part to me, their response was if I pay for shipping overnight is possible, NOT.. 2 day was the best they would spring for. Not happy with that, but what can you do. My warranty is running out and down time is a hated commodity.

Digitalwoodshop
09-05-2007, 07:40 PM
I got a cut motor the other day and it was missing the sensor too, plus the screw hole was stripped that holds it. I used the one from my old motor, don't you have one?

AL