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rnichols
01-14-2018, 09:34 PM
I know that this has been brought before ( did do a form search) but I have tried just about everything. I have had this problem for over a year on my desktop. What I have been told by CW is that I have a problem with my USB's . I have two cards and readers, I have tried every port on the desktop. Windows 10 sees the reader is plug in and that it says something like setting up the software and then says ready to use. I know that both sets of readers and cards are good because they work on my laptop. My work around has been to copy the file to a memory stick from my desktop to my laptop than to the card. I had my son look at the software for the newest updates and other settings. Any ideals?

fwharris
01-14-2018, 10:54 PM
The only thing I might suggest is to uninstall designer and reinstall it.

rnichols
01-15-2018, 10:26 AM
Thanks Floyd
I will get that a try again. there has been several update to windows so maybe this will work this time.

rnichols
01-15-2018, 11:23 AM
No luck. After I removed and reinstalled #3 I realize I never tried it with the other 2 version no luck there either. So I would say that LHR is correct that it is in my USB's. (software?)
On a quick thought I do not have the older two versions on my laptop, but I'm sure that can not be the problem because others have all 3 on their computer also and heard of no problems.
(I did run as admin and followed the PDF on the CW website.)

fwharris
01-15-2018, 11:52 AM
No luck. After I removed and reinstalled #3 I realize I never tried it with the other 2 version no luck there either. So I would say that LHR is correct that it is in my USB's. (software?)
On a quick thought I do not have the older two versions on my laptop, but I'm sure that can not be the problem because others have all 3 on their computer also and heard of no problems.
(I did run as admin and followed the PDF on the CW website.)

Yes you can have all 3 versions installed on your computer, they are 3 different platforms. I do find it strange that your usb ports will work with your flash drive but not the CW programmer card.

rnichols
01-15-2018, 08:49 PM
Yes you can have all 3 versions installed on your computer, they are 3 different platforms. I do find it strange that your usb ports will work with your flash drive but not the CW programmer card.

To add more confusion, when the drive is plugin I see this and when the drive is removed I don't and the cards work on my laptop. I guess I'll give up again for now. I do not use my two carvers as much as I like to.
85428

Scooby
01-15-2018, 11:12 PM
1. Are there any other devices pluged into a USB on the computer? If so try unplugging them and try again. Something might be conflicting with the card.
2. Go to Control Panel > Printers and Devices. Is anything showing up as Unidentified? If so update the driver.
3. Unplug the power cord, hold the power button for about 10 seconds to clear the reserve power, unplug any USB's, plug the power cord back in, turn the desktop back on and try the card again.

rnichols
01-16-2018, 11:57 AM
Thanks Scooby I'll try this but I know that my keyboard, mouse is also USB and some other items in the back that I will need to double check what they are. Almost everything is USB any more. I have shut down and unplug a month ago when I blew the dust out. I do have a different key board I could use (cheap one) it has never be used. Thanks for the ideals I will unplug one at a time to see if one is the problem.

Scooby
01-16-2018, 06:41 PM
Really should shut down daily. A reboot cleans out bad stuff on the motherboard. Every computer (even people) need a reboot sometimes.

Deolman
01-16-2018, 07:10 PM
I am not totally sure on windows 10 but this has worked on all other vers of windows
Press Windows+R to display Run
type in devmgmt.msc and tap OK
Scroll to the bottom and expand Universal Serial Bus controllers
Start with the items not listed as keyboard and mouse and right-click it
Select uninstall - do not delete the software if it asks.
If you delete the mouse, just use the arrow keys to navigate
If you delete the keyboard, reboot, start over and work around the keyboard device
select each device and uninstall all until Universal Serial Bus controllers is no longer visible
do not uninstall other devices
shut down the machine for a few minutes - turn it off, do not do just a reboot
if you do not shut it down, it may not correct the problem
when your PC comes back up it should re-install all devices in Universal Serial Bus controllers
Check in device manager
Plug your devices in one at a time letting the PC recognize them
Start the Designer Software and then plug in the card reader with the card installed
Hopefully the card will work now.