View Full Version : Systems Down

06-13-2016, 05:07 PM
We had issues with our network over the weekend. We are partially up, but our licensing server that generates serial numbers (software, patterns, projects, subscriptions) is NOT. Because of this, some store orders are timing out and not going through.

Please do not make multiple attempts to place the order as it IS going through on your credit card (two separate pieces of software; one works and the other one fails).

Once our licensing server is back online, we will reprocess your order to send you the correct license serial number without recharging your card.

Thanks for your patience in this matter. We should have it up and going by lunchtime tomorrow.