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edsingletary
02-19-2015, 05:16 PM
If Connie is looking, downloaded the recommended update. Now I have an issue with a couple of things. First I can't use pattern editor, says demo mode only. Goes to Pattern Sculptor, which I don't have. Then, I don't see import a tracing image only import image file for making a pattern .

Help, Thanks

I did the license update thing and all the purchased patterns etc. show up.

lynnfrwd
02-19-2015, 05:19 PM
OK...I'm looking, but this would be much easier and quicker over the phone. 713-473-6572 (Operator is standing by....)

lynnfrwd
02-19-2015, 05:21 PM
What operating system is your computer?

Is this "MAIN" or "LAPTOP"?

Did you use Run As Administrator?

On Pattern Library, right click and see drop down menu, where you should be able to select Open with Pattern Editor or Open with Pattern Sculptor (default, if double clicked).

edsingletary
02-19-2015, 05:42 PM
What operating system is your computer?

Is this "MAIN" or "LAPTOP"?

Did you use Run As Administrator?

On Pattern Library, right click and see drop down menu, where you should be able to select Open with Pattern Editor or Open with Pattern Sculptor (default, if double clicked).



Thank you Connie, called and Chris got me on the right track.

lynnfrwd
02-19-2015, 05:43 PM
Thank you Connie, called and Chris got me on the right track.

Good deal.

ladjr
02-19-2015, 06:04 PM
Connie
Here is a funny one. Every time I load Carvewright program, it also brings up browser to your web site.

Leo

bergerud
02-19-2015, 07:06 PM
Thank you Connie, called and Chris got me on the right track.

For future reference, what was the problem?

fwharris
02-19-2015, 07:29 PM
Every time I've done updates, even the original install, of 3.xxx I've gotten the same thing with saying it is not registered. What I've done is to do the update license from the help tab. After that all works just fine.

lynnfrwd
02-19-2015, 07:33 PM
Going to browser, because you selected automatically check for updates. It means you don't have latest version yet. Surprised me the first time, too.

lynnfrwd
02-19-2015, 07:34 PM
Floyd, that may be the Run As Administrator command wasn't done.

fwharris
02-19-2015, 08:21 PM
Floyd, that may be the Run As Administrator command wasn't done.

That could be it.