Lost Registration

[tcough3475]

Last night my laptop received an upgrade push and Designer lost all the license information for several add-ons. I was able to re-register most of them, but not all (centerline, conforming vectors, a couple patterns) by downloading the license file from LHR. I still can't get the rest to activate (stuck in demo mode).

Has anyone had this happen before and if so, what was the fix?

Thanks for any and all suggestions.

[lynnfrwd]

You have two machines that gives you 2 Designer Basic licenses (4 computer installs). Your add-ons licenses are good for only two computer installs.

You currently have 4 computers registered. We need to deactivate some to free up those add-on licenses to be applied to your new computer.

Call us or log into your Customer Account to see what you have and let us know which one(s) to deactivate.

[tcough3475]

Thanks!

Called and have everything corrected. Gotta love the support!!!

[CNC Carver]

Yes they do supports us greatly! Glad to have help when needed.