Digitalwoodshop
02-22-2007, 07:07 PM
This is a open letter to anyone interested in purchasing a Carve Machine and is looking for some opinions about the unit. In addition to reading this, reading the many posting's in the forum will give the reader a good feel for weather the Carve Machine is for you.
I received a eMail yesterday from a couple interested in buying a carve machine and asked my opinion. My reply turned into a long winded letter, I make a few good points that some might find interesting and others might find annoying. I decided to post it for everyone to read. This is very long.
Thank you for your interest in my opinion. I am unusual, in that I have only done one test project just to see it work. For me, it's time management... I am in start up of a small business doing laser engraving, sublimation, and V Carved Signs. The sublimation part of the business is taking up the bulk of my time at the moment, that's the pictures on T Shirt technology. I use it to make tourist stuff, and just opening mid January I am trying to pay the bills.
As soon as I saw it on TV, I was hooked. I have a need to make V Carved signs and other carved stuff and from what I saw, I knew it would work for me. My plans to buy a Shop Bot were on the back burner due to cash.... For a $2K unit, this will fill a need between the hand carver and the Shop Bot.
Problems..... Well, I read the forum every day and I know that the bad Z or up down encoder problem has wrecked havoc with user confidence. The company has handled it well in my opinion and I don't see it as a problem. I have some electronic repair experience being a retired Navy Electronics Tech. My last 4 years in the Navy in San Diego, I was a Tech Rep and when the sailors on the ships could not fix the radars, computers, and electronics, they would call ME. So I have seen a lot of electronic problems. Then I went to Sony and made picture tubes for the first 2 years of 8 with the company. I was a Senior Tech on my 12 hour shift, keeping the robots, power supplies, test equipment, conveyors, and a bunch of other equipment going. I was in the middle of a 12 hour start to finish cycle and if my equipment broke, and I didn't fix it, my guys had to deal with 122 tubes per hour for 6 hours. Worked in the Calibration lab for 2 years then went to the Philly Service center and fixed PlayStation 2's and other Sony stuff. Learned a bunch there.
So now I am home and semi retired and starting a business Pocono Digital Woodshop.
I believe the system will be a great benefit to anyone willing to have the patience to learn the machine and the designer software. As to why all of the units were returned, in a word, my opinion is, "patience".... I believe they saw a TV ad and thought it would be easy to make it work.... Well, it is easy to some, others like myself, need to learn as I go. Reading about it on the forum has made me better prepared for receiving my machine. Some returns are from people waiting for later units, when all the bugs are taken care of, I don't blame them.
I have a specific task in mind for my unit, I am going to sell home 911 number signs here and on eBay, this is a excellent tool for that task.
I get a good feeling reading your letter, and the fact that you might go into this as a couple, is a very positive sign. Everyone has strengths and weaknesses, and a great couple can complement themselves many times over, presenting a unified and positive outlook on a project like this. There is money to me made with this machine, and a combined effort could bring out the best.
My feeling is you can't go wrong getting the machine for 2 reasons. 1. Your getting in on some "Consumer, home owner level" cutting edge technology, that has the potential to turn "Creative Ideas" into "CASH". A side benefit is the Quality time spent together. Everything from brain storming a project idea, designing, development, construction, and then selling.
One guy is doing a whole camp ground with people's names, to provide for a more "Family" feel for the guests. If they got to keep the sign when they leave, it could lead to "Hey, where did you get that??" at the next campground.
Reason 2 for buying the unit. Nothing ventured, nothing gained. Lets say you get it, and 2 months later you decide it's not for you... It will be repaired under warranty if you do have a problem, so that's not a problem..... You can always sell it on eBay.... or to someone you know, that has an interest in it...
Kids and the Carve machine are a good thing... The Designer Software lets them be creative and learn the skills of developing, designing, planning, production, and selling a project under adult supervision. This will help by building self confidence and people skills. I am waiting to see a School pop up on the forum. Kids designing projects on individual computers in a classroom environment and later with their own memory card, take it to a bank of Adult supervised machines for production. Hey.... There is reason 2a..... Donate it to a school and take the TAX DEDUCTION..... if you don't like it.
Now the Sawdust problem.... The 2 belts that pull and push the board through the machine do not touch in the center. The bit is above that area. Some have sucked the sawdust down through the slot under the machine, this is good unless you use a 12 inch board in the 14 inch slot. I am working on a top and bottom suction idea. Have seen a side suction unit on the forum, really like it, but cutting a hole in the machine.... not ready for that yet... I even got an extra top plastic cover to cut for my machine's dust collection so I always have the original.
I believe the sawdust buildup has caused many of the errors, everything from roller problems with the sawdust getting where it shouldn't be, to blocked sensors.
I believe sawdust removal is causing problems too.... 1. Blowing chips into the wrong areas with compressed air has caused some problems and 2. Wood chips moving through the plastic hose of the vacuum cleaner cause static electricity to build up. Even doing cleanup in my wood shop picking up sawdust in the past, I can sometimes feel my hair stand up on my arm from the static charge building up. This is thousands of volts of static electricity. This can raise havoc with the carve computer and memory card.
I believe that a wrist strap grounding device like people use working on electronic circuit boards should be used to remove and install the memory card to your computer. Just walking from point A to point B holding the card in your hand could generate errors on the card under the right conditions. I venture to say a fix for that, is a anti-static transport bag used to move the card from the carve unit to the computer and back. It is the silver gray anti static bag that replacement memory chips and some ink cartridges come in. Putting the card in and removing it from the bag should be done with a wrist strap on.
If you read in electronic books describing what static electricity does to electronic chips, here is one of the many ways your memory card can be harmed and a little long winded history of computers and of how we got there.
End part 1
I received a eMail yesterday from a couple interested in buying a carve machine and asked my opinion. My reply turned into a long winded letter, I make a few good points that some might find interesting and others might find annoying. I decided to post it for everyone to read. This is very long.
Thank you for your interest in my opinion. I am unusual, in that I have only done one test project just to see it work. For me, it's time management... I am in start up of a small business doing laser engraving, sublimation, and V Carved Signs. The sublimation part of the business is taking up the bulk of my time at the moment, that's the pictures on T Shirt technology. I use it to make tourist stuff, and just opening mid January I am trying to pay the bills.
As soon as I saw it on TV, I was hooked. I have a need to make V Carved signs and other carved stuff and from what I saw, I knew it would work for me. My plans to buy a Shop Bot were on the back burner due to cash.... For a $2K unit, this will fill a need between the hand carver and the Shop Bot.
Problems..... Well, I read the forum every day and I know that the bad Z or up down encoder problem has wrecked havoc with user confidence. The company has handled it well in my opinion and I don't see it as a problem. I have some electronic repair experience being a retired Navy Electronics Tech. My last 4 years in the Navy in San Diego, I was a Tech Rep and when the sailors on the ships could not fix the radars, computers, and electronics, they would call ME. So I have seen a lot of electronic problems. Then I went to Sony and made picture tubes for the first 2 years of 8 with the company. I was a Senior Tech on my 12 hour shift, keeping the robots, power supplies, test equipment, conveyors, and a bunch of other equipment going. I was in the middle of a 12 hour start to finish cycle and if my equipment broke, and I didn't fix it, my guys had to deal with 122 tubes per hour for 6 hours. Worked in the Calibration lab for 2 years then went to the Philly Service center and fixed PlayStation 2's and other Sony stuff. Learned a bunch there.
So now I am home and semi retired and starting a business Pocono Digital Woodshop.
I believe the system will be a great benefit to anyone willing to have the patience to learn the machine and the designer software. As to why all of the units were returned, in a word, my opinion is, "patience".... I believe they saw a TV ad and thought it would be easy to make it work.... Well, it is easy to some, others like myself, need to learn as I go. Reading about it on the forum has made me better prepared for receiving my machine. Some returns are from people waiting for later units, when all the bugs are taken care of, I don't blame them.
I have a specific task in mind for my unit, I am going to sell home 911 number signs here and on eBay, this is a excellent tool for that task.
I get a good feeling reading your letter, and the fact that you might go into this as a couple, is a very positive sign. Everyone has strengths and weaknesses, and a great couple can complement themselves many times over, presenting a unified and positive outlook on a project like this. There is money to me made with this machine, and a combined effort could bring out the best.
My feeling is you can't go wrong getting the machine for 2 reasons. 1. Your getting in on some "Consumer, home owner level" cutting edge technology, that has the potential to turn "Creative Ideas" into "CASH". A side benefit is the Quality time spent together. Everything from brain storming a project idea, designing, development, construction, and then selling.
One guy is doing a whole camp ground with people's names, to provide for a more "Family" feel for the guests. If they got to keep the sign when they leave, it could lead to "Hey, where did you get that??" at the next campground.
Reason 2 for buying the unit. Nothing ventured, nothing gained. Lets say you get it, and 2 months later you decide it's not for you... It will be repaired under warranty if you do have a problem, so that's not a problem..... You can always sell it on eBay.... or to someone you know, that has an interest in it...
Kids and the Carve machine are a good thing... The Designer Software lets them be creative and learn the skills of developing, designing, planning, production, and selling a project under adult supervision. This will help by building self confidence and people skills. I am waiting to see a School pop up on the forum. Kids designing projects on individual computers in a classroom environment and later with their own memory card, take it to a bank of Adult supervised machines for production. Hey.... There is reason 2a..... Donate it to a school and take the TAX DEDUCTION..... if you don't like it.
Now the Sawdust problem.... The 2 belts that pull and push the board through the machine do not touch in the center. The bit is above that area. Some have sucked the sawdust down through the slot under the machine, this is good unless you use a 12 inch board in the 14 inch slot. I am working on a top and bottom suction idea. Have seen a side suction unit on the forum, really like it, but cutting a hole in the machine.... not ready for that yet... I even got an extra top plastic cover to cut for my machine's dust collection so I always have the original.
I believe the sawdust buildup has caused many of the errors, everything from roller problems with the sawdust getting where it shouldn't be, to blocked sensors.
I believe sawdust removal is causing problems too.... 1. Blowing chips into the wrong areas with compressed air has caused some problems and 2. Wood chips moving through the plastic hose of the vacuum cleaner cause static electricity to build up. Even doing cleanup in my wood shop picking up sawdust in the past, I can sometimes feel my hair stand up on my arm from the static charge building up. This is thousands of volts of static electricity. This can raise havoc with the carve computer and memory card.
I believe that a wrist strap grounding device like people use working on electronic circuit boards should be used to remove and install the memory card to your computer. Just walking from point A to point B holding the card in your hand could generate errors on the card under the right conditions. I venture to say a fix for that, is a anti-static transport bag used to move the card from the carve unit to the computer and back. It is the silver gray anti static bag that replacement memory chips and some ink cartridges come in. Putting the card in and removing it from the bag should be done with a wrist strap on.
If you read in electronic books describing what static electricity does to electronic chips, here is one of the many ways your memory card can be harmed and a little long winded history of computers and of how we got there.
End part 1