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View Full Version : reinstalling software on new computer??/



cwm
01-13-2014, 08:03 PM
I've had to buy a new computer, how do I get my software serial numbers.

fwharris
01-13-2014, 08:34 PM
If you had 2 computers already licensed with the software you will need to call CarveWright support to have them remove the dead computer.

If you only had one set up, in designer to to "help" "manage license" and select "activate license". It will take you into your user account. A pop up window should come up will all of the items, (software, patterns, collection) you have purchased. Click the little white boxes for each to activate your licenses.

You can then log into your on line user account and down load your patterns and collections.

You will need to do the above if you had 2 computers registered and called into support to deactivate the dead computer..