flyingemt
11-27-2013, 02:08 AM
All, as of September, I received my replacement Z-pack to replace the already received defective one. Now, as I travel a lot for work, I just got to replacing it today, and guess what? The second one is bad too. Now, that being said, I noticed this when I did my Z-truck upgrade, complete with the new ribbon cable upgrade. So, LHR tells me to pull the circuit board off the new Z-Pack and put it on the original. Works great! So therefore, today I am less than appeased when I call LHR again, and rather than send me yet another Z-Pack, they want me to pull my controller and send it in with the other two defects.
So, got to thinking, machine is working fine, no issues, (well other than the 4 flute 1/8" cutting bit is fried on 3rd cutout, and smoked my shop. Getting it replaced FOC.) So with the holidays coming up, I am thinking its best to either 1.) wait till new year to send in controller, 2.) just request a credit for the defective Z-pack.
I cant logically make sense of it that its my controller (frying) these new Z-packs when the old one works just fine?
Would appreciate some input from ya'll...
Flying
So, got to thinking, machine is working fine, no issues, (well other than the 4 flute 1/8" cutting bit is fried on 3rd cutout, and smoked my shop. Getting it replaced FOC.) So with the holidays coming up, I am thinking its best to either 1.) wait till new year to send in controller, 2.) just request a credit for the defective Z-pack.
I cant logically make sense of it that its my controller (frying) these new Z-packs when the old one works just fine?
Would appreciate some input from ya'll...
Flying