Don Butler
09-07-2013, 02:27 PM
This is my second experience with the LHR online sales site.
A month or so ago I tried to buy an item online and when I got to the page on which one enters one's credit card data the program erased the information and returned the error message that the data fields were empty.
!! No kidding!!
Duh!
Well I tried and tried without any success, trying different formats for the card numbers. All numbers with no spaces, groups or four digits with spaces, groups of four with dashes, all with the same result- no go.
When I contacted LHR I was informed that I would have to call the office to resolve the problem.
Guess what happened this time?
The same rigmarole.
Only this time I need repair parts, and it's Saturday. Nobody minding the store on the weekend.
So is the only thing to do - call Monday so my parts get out even later?
By the way, I tried again because I naively thought it was just a glitch and it would be OK this time.
It makes me wonder why LHR can't get this straightened out.
d
A month or so ago I tried to buy an item online and when I got to the page on which one enters one's credit card data the program erased the information and returned the error message that the data fields were empty.
!! No kidding!!
Duh!
Well I tried and tried without any success, trying different formats for the card numbers. All numbers with no spaces, groups or four digits with spaces, groups of four with dashes, all with the same result- no go.
When I contacted LHR I was informed that I would have to call the office to resolve the problem.
Guess what happened this time?
The same rigmarole.
Only this time I need repair parts, and it's Saturday. Nobody minding the store on the weekend.
So is the only thing to do - call Monday so my parts get out even later?
By the way, I tried again because I naively thought it was just a glitch and it would be OK this time.
It makes me wonder why LHR can't get this straightened out.
d