ChipperBob
02-08-2007, 02:21 PM
Software problem. When I downloaded the trial software, I installed it on a removable memory stick as I usually do with trial software in case of problems. In my case it was my “F” drive (F:\Woodwork\… ectra). All worked fine and I was able to use the software with no problems. When the timing ran out for the trial version, I uninstalled that software from the F drive using Windows control panel “Add or remove programs”
After receiving my machine, obtaining the activation ID and registration numbers I was able to use the newly purchased software. I was surprised when I saw the patterns I created using the trial software because when I first used the trial version that directory was empty, I assumed after uninstalling the trial software from “F”, that the newly installed unlocked new version would also be empty. The library directory held the same items as I had in the trial version. I have version 1.115 installed.
When I went to the help page and clicked for help on “cut”, a message was displayed by carvewright as follows, The page could not be found, 'F:/Woodwork/docs/html/Drawing1_2.htm#_Drawing_Tools'. It seems that the help function was looking in “F” instead of c:\program files\carvewright where the new disk installed the software. Clicking on “Handbook” resulted in the same problem. This leads me to believe that other parts of the software might not be installed in the correct directories.
What needs to be done to correct the problem in order to use this expensive machine and software? :cry:
After receiving my machine, obtaining the activation ID and registration numbers I was able to use the newly purchased software. I was surprised when I saw the patterns I created using the trial software because when I first used the trial version that directory was empty, I assumed after uninstalling the trial software from “F”, that the newly installed unlocked new version would also be empty. The library directory held the same items as I had in the trial version. I have version 1.115 installed.
When I went to the help page and clicked for help on “cut”, a message was displayed by carvewright as follows, The page could not be found, 'F:/Woodwork/docs/html/Drawing1_2.htm#_Drawing_Tools'. It seems that the help function was looking in “F” instead of c:\program files\carvewright where the new disk installed the software. Clicking on “Handbook” resulted in the same problem. This leads me to believe that other parts of the software might not be installed in the correct directories.
What needs to be done to correct the problem in order to use this expensive machine and software? :cry: