Software license

[atldal]

I lost my software license on my laptop for a second time. I works fine one day, then I tried to log in and it is gone. Any idea of what might be causing this. I have already sent Carvewright the request to reset my computer.

Thanks,
Shane

[lynnfrwd]

Are you running security scan software? Is it 64 bit? Did u install and register using Run As Administrator? Have u tried the Clean License under support > project designer registration > troubleshooting (last paragraph).


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[atldal]

Lynn, I run Norton's and my computer is 64 bit. I did install it as an administrator. I will look at that clean license deal. It should be noted, my desktop is running the exact setup with no problems.

[atldal]

If the clean license is in the designer software under support, I can't run it at all.

[lynnfrwd]

Under troubleshooting here: http://www.carvewright.com/support-page/getting-started/update/




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[lynnfrwd]

On website not in software.


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[atldal]

Thanks Lynn that worked great