new machine

[aokweld101]

well I'm a happy camper, sort of, I received my 2nd machine a few minutes ago... went to unlock the machine and inter the code and I'm lost on how to activate the second machine I would appreciate someone would be kind enough to help me, at times I'm soooooo humble... lol

[ladjr]

I think with the C machine you have to get a code from LHR, but it has been a while

[fwharris]

From the support section on CW site...

http://www.carvewright.com/support-page/getting-started/machine_registration/

[lynnfrwd]

Log into your customer account. I think you can register it there.


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[aokweld101]

I have the serial # and activation code just dont know how to activate the new machine...I went to the help under to activate license and got all my licenses but don't know how or what page I need to activevate it

[lynnfrwd]

Sounds like you need to register your new machine. Did you try the customer account?


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[lynnfrwd]

Software activation is explained under support > pattern and software activation.

Run as administrator if windows 7 or 8!!


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[aokweld101]

ok, Im still lost, Im using one computer do I have to download the new designer software to activate this machine or will the 1st cover this new machine, then what...here I go again pushing a 1001 buttons...lol

[chief2007]

You can use your existing software.

[aokweld101]

ok, I give up for now I'll call connie tomorrow I'm going to bed tonight with cavrewright on my mind. Ought to be a song ...lol

[henry1]

ok, I give up for now I'll call connie tomorrow I'm going to bed tonight with cavrewright on my mind. Ought to be a song ...lol
Have a good night rest Connie will there for you lol

[fwharris]

ok, Im still lost, Im using one computer do I have to download the new designer software to activate this machine or will the 1st cover this new machine, then what...here I go again pushing a 1001 buttons...lol

All you need to do is get your new machine ID registered. The designer software you have will work/run both machines..

[lynnfrwd]

It's not a matter of the software. He already has that registered. He just needs to register his machine and get the unlock code. Can't you do that from your customer account?!


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[TerryT]

My two old machines are still going strong so I haven't had to use an "UNLOCK" code. But I think his question is what to do with the code he already has. I might be wrong but don't you have to enter the code into the machine itself via the key pad?

[aokweld101]

terryt, I done that also did'nt work I'll talk with connie this morning and find out what I'm doing wrong..I thank everybody that tried to help me..

[aokweld101]

just to let everyone to know that I talked to connie and she helped me get the machine activated I did'nt use the right codes I was thinking my codes were the one's in the example... as Ive said before it's the dumb things I do that makes me smarter!!! lol

[lynnfrwd]

Believe me, you are no where near the first person that has done that!

I have had QUITE a few people call because of that example serial number. At least I know they are looking at the instructions.