View Full Version : Pattern store cannot order pattern
Kmbzak
10-13-2012, 10:37 AM
I am trying to purchase a pattern from the store but every time I check out it says nothing in my cart? I am logged in but it drops my loggin? what am I doing wrong.
chief2007
10-13-2012, 10:59 AM
Store registration is separate from you regular account registration.
So if you don't have a separate store account you will need to create one
Kmbzak
10-13-2012, 11:06 AM
I do have a store account and It says that I am logged in. I log in and when I search for my item the login screen show me not logged in.
chief2007
10-13-2012, 11:43 AM
I just tried it and it seemed to work ok, maybe they hand a temp glitch, or there is a problem with what you are trying to purchase.
Hopefully it clears up for you
Kmbzak
10-13-2012, 11:55 AM
No luck, I am logged into the store log in and as soon as I click away and try to find the pattern my log in is not there and nothing appears in my cart?. I will have to call them Monday. Or just try to find it at a different vendor.
Thanks,
Ken
No luck, I am logged into the store log in and as soon as I click away and try to find the pattern my log in is not there and nothing appears in my cart?. I will have to call them Monday. Or just try to find it at a different vendor.
Thanks,
Ken
Make sure your not blocking cookie's to the site. If using Explorer go to Tools/Internet Options/Privacy/Sites to verify.
lynnfrwd
10-13-2012, 04:02 PM
Most of the time it is a case of logging into the wrong account. See section 1.4 login and password recovery under learninglab > getting started at www.carvewright.com.
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Kmbzak
10-13-2012, 11:56 PM
I found that I can order from my wifes PC so something I have is blocking it. I just need to reset my securities.
Thanks
Ken
lynnfrwd
10-14-2012, 08:17 AM
If that is the case then your ip address may have been blocked due to multiple failed orders.
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lynnfrwd
10-14-2012, 08:24 AM
Nope. It's not that?......hmmm. Not sure.
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