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jackssib1
09-13-2012, 11:49 AM
I just got my new C-version carver. It said I was getting Decorative Ornamental, Free.
I called Jimel, he said try the no. on packing list, I did so but it want work. hummm?
jack

lynnfrwd
09-13-2012, 12:05 PM
You are trying to activate the product number instead of the activation code (software serial key). I have an email that I am sending you to explain.

Connie

jackssib1
09-13-2012, 02:28 PM
Thanks, a lot. I downloaded it, now says I need Lic. Hummm?
jack

mtylerfl
09-13-2012, 03:23 PM
Thanks, a lot. I downloaded it, now says I need Lic. Hummm?
jack

Jack,
Try going to Help/Manage Licenses in the Designer software, then activate the project license. That should do it, but let us know if you still can't figure it out.

lynnfrwd
09-13-2012, 03:27 PM
He registered it in his Customer Account. Just need to go to HELP > MANAGE LICENSES > UPDATE LICENSE on each computer to let the Project Designer software know that it is registered.

mtylerfl
09-13-2012, 06:46 PM
He registered it in his Customer Account. Just need to go to HELP > MANAGE LICENSES > UPDATE LICENSE on each computer to let the Project Designer software know that it is registered.

That's what I figured...

TerryT
09-13-2012, 08:53 PM
Jack! Where have ya been man? I haven't seen you around much in the last couple of years. Welcome back!