txstingray
01-28-2007, 03:21 PM
1st post here and only had the machine for 3 days, but I decided today that the thing is going back. For $2k, this machine is not ready for the market, IMO.
Only managed to successfully make 1 project out of 5, and after the 3rd the machine keeps diving through the wood and cutting into itself. The z-axis is tight, but even if it was loose I feel I shouldn't have to fix it myself, especially so soon after purchase.
I read somewhere in the forum where a company rep said the machine is a "hands-on" machine, then I read another post where it was said the manufacturer is having problems. Sorry, but I'd rather invest my money & time on something proven. I really liked the concept of this machine and was really looking forward to using it, but it falls flat & I don't have the time or patience to babysit and coddle it just to get a couple designs made. Maybe in another year it will be solid, but it's too much effort at this point and I'm very disappointed. From what I read, I more than likely will get great customer service if I call, but again I don't have the time or patience.
For all of you that have been successful with this machine, you should feel fortunate, but it seems there are just as many, if not more on this forum that are behind the luck curve.
Anyway, time to go get my money back.
Only managed to successfully make 1 project out of 5, and after the 3rd the machine keeps diving through the wood and cutting into itself. The z-axis is tight, but even if it was loose I feel I shouldn't have to fix it myself, especially so soon after purchase.
I read somewhere in the forum where a company rep said the machine is a "hands-on" machine, then I read another post where it was said the manufacturer is having problems. Sorry, but I'd rather invest my money & time on something proven. I really liked the concept of this machine and was really looking forward to using it, but it falls flat & I don't have the time or patience to babysit and coddle it just to get a couple designs made. Maybe in another year it will be solid, but it's too much effort at this point and I'm very disappointed. From what I read, I more than likely will get great customer service if I call, but again I don't have the time or patience.
For all of you that have been successful with this machine, you should feel fortunate, but it seems there are just as many, if not more on this forum that are behind the luck curve.
Anyway, time to go get my money back.